Privacy Policy

Last Updated: 1st December 2024

Thank you for choosing Baby Care Pro. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (“App”), available on both iOS and Android platforms. By using Baby Care Pro, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

Personal information may include your name, email address, contact details, and other identifying data. This information is collected when you register or log in to the app, interact with our services, or contact customer support.

b. Child’s Information

In order to provide personalized growth tracking, vaccination data, and milestone monitoring, we may ask for your child’s information, such as name, date of birth, and health-related data. This information is optional, but it enhances the functionality of the app.

c. Health and Activity Data

To help track your baby’s growth, feeding, sleep, and health symptoms, we may collect health-related data you voluntarily provide, including feeding times, symptom records, and developmental milestones.

d. Usage Data

We automatically collect data about how you access and use the app, including device information, IP address, app usage patterns, and interactions with features. This data helps us improve user experience, troubleshoot technical issues, and analyze app performance.

e. Location Data (if applicable)

We may request access to your location data to provide location-based services or content. Location data is optional, and you can disable it in your device settings.

2. How We Use Your Information

We use the collected information to:

  • Provide and personalize the services offered in the app
  • Track and support your baby’s health and developmental milestones
  • Improve the functionality and performance of the app
  • Respond to inquiries and offer customer support
  • Communicate updates, changes, and promotional offers (you can opt out of marketing communications)
  • Comply with legal obligations and protect the rights and security of our users and systems

3. Data Sharing and Disclosure

We will not share your personal information with third parties except in the following circumstances:

  • With Your Consent: We may share information with third parties if you give us permission to do so.
  • Service Providers: We may work with third-party service providers to help us operate and improve the app. These providers are contractually bound to handle your data securely and confidentially.
  •  Legal Requirements: We may disclose information when required by law or if we believe it’s necessary to protect our rights, comply with a legal obligation, investigate fraud, or ensure user safety.

4. Data Security

We prioritize the protection of your data and use industry-standard security measures to safeguard your information. However, please note that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following options regarding your data:

  • Access and Update: You can access and update your personal data directly through the app or by contacting us.
  • Delete: You may request the deletion of your account and associated data at any time.
  • Withdraw Consent: You can choose to stop providing certain data or withdraw consent for certain uses. Note that this may limit the app’s functionality.

To exercise these rights, please contact us at [Insert Contact Information].

6. Data Retention

We will retain your personal information only for as long as it’s necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, we will delete your data or anonymize it in accordance with our data retention policy.

7. Children’s Privacy

Baby Care Pro is designed for parents to manage and monitor the growth of their children. We do not knowingly collect personal data from children under 13 without parental consent. If we become aware that a child’s data has been collected without parental consent, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make significant changes, we will notify you by updating the date at the top of this page and providing additional notifications as required by law. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:

Email: contact@babycare

By using Baby Care Pro, you acknowledge that you have read and understood this Privacy Policy and agree to our practices as described above.